the Oracle™ Touch

Automation at every stage 

SWIPE. SELECT. ENJOY.

With automation at every stage, simply swipe and select for espresso, long black, latte, flat white or cappuccino and enjoy café quality coffee at home.

DOSE AMOUNT

The integrated conical burr grinder automatically grinds, doses and tamps 22 grams of coffee, similar to the commercial machine in your favorite cafe.

PRECISE WATER TEMPERATURE

The difference between an ashy or balanced tasting espresso can be caused by temperature change as little as 1ºC. The Oracle™ Touch uses digital temperature control (PID) technology, this ensures the temperature is kept at its optimum range coupled with dual stainless steel boilers and a heated group head.

OPTIMAL WATER PRESSURE

The Over Pressure Valve (OPV) is a commercial feature included in the Oracle™ Touch. This limits the maximum pressure throughout the extraction, helping prevent bitter flavors in the coffee shot. It also has true low pressure pre-infusion, which gradually increases the pressure to gently expand the grinds for an even extraction.

SUFFICIENT STEAM PRESSURE

A cafe quality coffee is a delicate balance of espresso flavor and rich sweet milk with a micro-foam texture. The steam wand, powered by a dedicated steam boiler, automatically textures milk to your taste and preferred temperature, delivering barista quality silky micro-foam that enhances the flavour of coffee. Then it cleans itself!

ONE TOUCH AMERICANO

The innovative One Touch Americano feature delivers a double espresso, and then separately through a dedicated spout, fills the cup with hot water, the same way as any good commercial machine.

We know some of you would prefer to spread the cost of your order in monthly instalments, which is why we work with one of the UK’s finest finance providers to help you easily purchase your Barista Machine. See our range of Barista Machines available on 12 months interest free credit here. Spread the cost with DivideBuy.

Who are DivideBuy?

DivideBuy is an Interest Free credit provider whose unique algorithm takes away the need for an underwriter or a third-party lender. Because of this, DivideBuy have an acceptance rate of 96% (subject to age and status).

How does DivideBuy work?

You can choose instalment options from 3 to 12 months depending on the value of your order. Your application will take just 60 seconds to complete and DivideBuy will provide an immediate decision allowing you to complete your purchase.

Once approved, you electronically sign your agreement and we will process your order – it’s that simple!

What are the requirements for DivideBuy credit?

• You must be aged between 18 and 75.

• Be a permanent UK resident.

• Have a valid debit or credit card.

• Have a UK mobile number.

• Have a valid email address.

Will a credit check be performed?

Yes. As the agreement is one of credit, a credit check is performed to assess your eligibility and affordability. DivideBuy uses a third-party credit reference agency in combination with their own unique algorithm.

DivideBuy do have a soft-search function which can assess your eligibility without leaving a mark on your credit file. You can call into ourselves, or DivideBuy’s customer service team on 0800 085 0885, to find out more.

When would I need to pay?

A minimum of your first instalment would be payable upon completion of your application. Dependant on credit factors, you may be required to pay a deposit or assign a guarantor along with a first instalment.

Any deposit is taken from the overall cost of your order and will reduce the monthly instalment figure.

Are there any charges or fees?

Not a penny. There are no setup charges, no cancellation fees and you pay 0% APR. DivideBuy do reserve the right to add late payment fees to your account in the event of any missed payments but this is all explained in your Credit Agreement before you compete the checkout process.

Can I pay my agreement early?

Yes! Full or part payments can be made at any time through your DivideBuy account, over the phone or via their live chat facility. You can choose to pay a specific instalment amount, an amount to reduce the overall balance or pay the entire agreement. There are no additional charges for an early repayment.

What if I need to change my delivery address from my billing address?

DivideBuy will need to approve any deliveries to addresses other than the application/billing address. Without their approval, we will not be able to ship to a different address as fraud prevention measures apply.

To have goods delivered to another address, once you have placed your order and paid a first instalment, you need to contact DivideBuy directly who will then notify ourselves of any changes.

How can I contact DivideBuy?

Telephone: 0800 085 0885
Email: customerservice@dividebuy.co.uk
Or via their live chat facility with can be found at dividebuy.co.uk

Who is Klarna?

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.

How does Financing work?

Spread the cost of your purchase into equal monthly payments with 0% interest. Financing is a promotional plan on the Klarna Account.

How do I use Financing?

When you shop online, Klarna’s system reviews each order to determine which payment options are available to you. If Financing is offered, simply select this option. The first time you shop with Financing you will be asked to apply for a Klarna Account. If you’re approved Klarna will create an account for you and your order will be placed. Every time you shop with Financing after that, you only need to agree to the purchase and won’t need to sign up again. The order amount will be added to your Klarna Account as additional promotional plans. You can always monitor the payments due in the Klarna​ app.​

I have been asked to go to the Klarna site. Is this correct?

If you have chosen to pay with Financing by Klarna, Klarna will send you an email with further details on how to pay.

Can I pay less than the amount owed each month?

You can at any time choose to pay your minimum payment instead of your interest-saver payment. Your monthly minimum payment is the amount to be paid to avoid incurring late fees on your Klarna Account. Should you choose to pay your minimum payment instead of your interest-saver payment this will mean you will lose your promotional plan offer and the remaining balance will start to incur interest at 18.9% APR (variable).

Do I need to be 18?

Financing is only available to people aged 18 or over and is an online exclusive payment method.

How do I manage my Klarna Account?

Log in to the Klarna App or Klarna.com/uk at any time day or night, to review your purchases and settle your monthly statement. If you need further assistance, you can contact Klarna’s Customer Service team.

How can I increase my chances of being accepted for Financing?

Klarna is unique and offers Pay later based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have had Pay later before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

How is my statement sent?

If you chose to use Financing, we will send your monthly statement notification via email with instructions on how to make a payment and an overview of your Klarna Account. Once you have been landed on your Klarna Account overview page, simply select ‘Make a payment’ and enter the amount you wish to pay towards your balance. You can always monitor the active statements in Klarna app at your convenience.

What do I need to provide when I make a purchase?

If you want to make a purchase with a Klarna Account you need to provide your mobile phone number and your email address as well as name, billing address and your date of birth. Your mobile number is required in case we need to reach you. All statements will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive monthly statements and so be liable for late payment fees.

Is my payment information safe?

Payment information is processed securely by Klarna. No payment information is transferred to us or held by us. All transactions take place via connections secured with the latest industry standard security protocols.

How do I make a payment?

First, log in the Klarna app or in www.klarna.com/uk and visit your Klarna Account overview page. Then, simply select ‘Make a payment’ and enter the amount you wish to pay towards your balance. Should you have any questions or concerns when making a payment you can contact Klarna’s Customer Service.

I haven't received an email with my statement.

Please log in the Klarna app to view the statements or contact Klarna’s Customer Service via live chat or phone.

I have cancelled my order. How long will it take until I receive my refund?

As soon as the store has registered your cancellation or your return, the refund will be processed within 5 business days.

What happens if I cancel or return my order?

As soon as The Barista Club have accepted your cancellation/return, then Klarna will make any necessary adjustments to your balance and provide further help if needed.

I have cancelled my order. How long will it take until I receive my refund?

As soon as the store has registered your cancellation or your return, we will credit the balance back to your Klarna Account within the next 5 business days.

I have asked for a refund. How will I be refunded?

If you have paid for your order with a card, the refund will be made back to your Klarna Account balance. If the Account ends up in a credit balance, this can be used towards future purchases or you can request it to be paid back by contacting Customer Service.

I've received my monthly statement and a payment is due, but I've not yet received my goods.

You should of course not pay your statement until you've received your goods. In this case, we would ask that you contact the store and get an update on your order. You should also contact our Customer Service so that we can postpone the due date on your payment. or put the order on hold in the Klarna app while you wait for the goods to arrive.

I still have questions regarding payment.